Our Way
The ZENDERA Spa Retreat™ Way is what makes our franchise model most singular.
The Way everything is designed, the Way we do things and, most importantly, the Way we think.
We live by our Mission Statement: "The perfect sanctuary for balancing mind, body and spirit to help discover a state of pure indulgence with pampering beyond expectation to make you feel and look your best."
We stand by our Slogan: Pamper your body. Heal your soul.©
We are driven by our Core Values:
- Zenful
- Live our mission by embracing a Zenful attitude
- Excel
- Consistently Excel our guests’ expectations
- Nurture
- Nurture our guests to keep them well informed
- Dedication
- Show your Dedication by creating memorable experiences
- Engage
- Engage with our guests to show them you really care
- Respect
- Respect our guest’s needs, privacy and time
- Attentive
- Be Attentive, mindful and pleasant towards our guests
- Smile
- Always keep a warm and kind Smile for our guests to see
- Passion
- Have Passion for your profession and provide exceptional service
- Appreciation
- Be thankful and show our guests your Appreciation